Knowledge management news and trends
7.1.05
  eGain riceve il premio come prodotto dell'anno dall' Inter@ction Solutions(R) Magazine per il 2004
eGain Receives Customer Inter@ction Solutions(R) Magazine's "Product of the Year" Award for 2004: "eGain Communications Corporation (OTC BB: EGAN), a leading provider of customer service and contact center software, announced today that Technology Marketing Corporation's (TMC�) Customer Inter@ction Solutions� magazine (www.cismag.com) has named eGain Service 7 as a recipient of a 2004 Product of the Year Award. Customer Inter@ction Solutions has been the leading publication in the CRM, call center, and teleservices industries since 1982.

'Shaped by the needs of our leading customers, the eGain Service 7 suite delivers innovative capabilities like adaptive self-service and integrated service resolution to build next-generation customer interaction hubs,' said Ashu Roy, CEO of eGain. 'We are pleased to be recognized for our consistent innovation by a leading industry periodical.'
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