Knowledge management news and trends
26.2.05
  Ektron Named to KMWorld's '100 Companies that Matter in Knowledge Management'
Ektron Named to KMWorld's '100 Companies that Matter in Knowledge Management': "Ektron Inc., an innovator in Web content management and authoring software, today announced that is been selected as one of the '100 Companies that Matter in Knowledge Management' by KMWorld, a leading industry publication. KMWorld editors, knowledge management practitioners, theorists, analysts, vendors, and customers compiled the 2005 list to recognize each company's velocity of innovation."
 
  Mondosoft Named Leader in Knowledge Management Innovation; Enterprise Search and Behavior Analytics Pioneer Recognized as a 2005 ``Company that Matter
Mondosoft Named Leader in Knowledge Management Innovation; Enterprise Search and Behavior Analytics Pioneer Recognized as a 2005 ``Company that Matters by KM World Magazine'': "Mondosoft, a pioneer in enterprise search and behavior analytics, today announced that it has been recognized as an innovator in knowledge management by KM World Magazine, in the publication's annual review of leading knowledge management companies. KM World Magazine compiled the list based on opinions of its editorial staff and on surveys of knowledge management practitioners, theorists, analysts, vendors and customers.

'The 100 Companies That Matter in Knowledge Management 2005 all share one thing: velocity of innovation,' said Hugh McKellar, editor in chief, KM World Magazine. 'These companies matter because they either created a knowledge management market segment or redefined or enhanced the knowledge economy.'

'The most competitive, successful companies leverage search and behavior analytics technology to gain better insight into customer behavior and respond quickly and efficiently to meet demand,' said Laust Sondergaard, CEO, Mondosoft. 'At Mondosoft we are committed to delivering powerful combinations of search and analytics solutions to help our customers achieve business objectives.'

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25.2.05
  Level 5 Partners, Inc. Announces Release Of Virtual Program Management Office Version 2.4
Level 5 Partners, Inc. Announces Release Of Virtual Program Management Office Version 2.4
Level 5 Partners, an emerging provider of Enterprise PMO software, today announced the public release of the Virtual Program Management Version 2.4. The Virtual Program Management Office is an intuitive web-based Program Management Office providing: Project Portfolio Management, Resource Management, Day-to-day Project Management, Post Project Support, and Knowledge Management.

About Version 2.4
Version 2.4 of the Virtual Program Management Office offers enhanced platform support, a secure open XML API, and enhanced resource usage reporting.

• Enhanced Platform Support- As of version 2.4 the vPMO will be supported on Internet Explorer, Firefox, Netscape Navigator and Safari.

• XML Data Interface - The new XML interface allows the Virtual Program Management Office to securely interface and exchange information with external enterprise systems and reporting engines.

• Enhanced Resource Usage Analysis - Enhanced resource usage analysis allows organizations to understand resource allocation and usage across the entire enterprise.
 
24.2.05
  Efficiency drive boosts knowledge management - vnunet.com
Efficiency drive boosts knowledge management - vnunet.com: "In a bid to boost business process efficiency enterprises are steadily ramping up investments in knowledge management technology, including collaboration, content management and enterprise portal software.

Over half of respondents to a newly published IDC survey indicated that they are seeking to integrate information and applications in order to establish a single point of access to multiple information sources.

Other leading reasons include the need to streamline internal business processes, create a unified view of enterprise information, and reduce the number of duplicate applications.

IDC's report stated that government, business services and financial services are the vertical markets most likely to adopt knowledge management related technologies.

According to the analyst, companies are also investing the time, effort and capital required to integrate applications and information in order to solve business problems.

'Vendors must understand and capitalise on their role in delivering solutions to companies faced with improving or automating business processes that require a variety of knowledge management related technologies,' said Brian McDonough, a research manager at IDC.

'Vendors in the portal ecosystem can capitalise on this opportunity by providing the appropriate mix of functions, process know-how and leadership in the delivery of specific solutions.'"
 
  Meta Data & Knowledge Management: Managed Meta Data Environment: A Complete Walk-Through, Part 6
Meta Data & Knowledge Management: Managed Meta Data Environment: A Complete Walk-Through, Part 6: "In the last several columns, I presented the six major components of a managed meta data environment (MME): meta data sourcing layer, meta data integration layer, meta data repository, meta data management layer, meta data marts and meta data delivery layer. This installment will discuss the MME's fourth component, the meta data management layer."
 
22.2.05
  Collecting and sharing knowledge - Cover Story - Network Magazine India
Collecting and sharing knowledge - Cover Story - Network Magazine India
Knowledge Management (KM) is a concept that has been around for a long time. Like any new concept, it has gone through the proof of concept and hype phase. However, as KM is more a concept than a technology, it has not been fully understood by the CIO community. In the absence of evangelical efforts on part of top vendors to hardsell the KM concept, it has failed to gain mindshare.

Defining KM

Arun O. Gupta, Senior Director Business Technology, Pfizer Ltd describes KM as a practice that addresses the need for information that is required for making effective decisions. If this information is structured, the same can be translated into knowledge by applying a set of predefined rules. For example, comments on discussion boards can be converted into useful FAQs.

The perception of KM differs from one industry vertical to another. In software service companies, knowledge management can be a highly effective practice as it helps capture knowledge across different skill sets. For instance, information regarding common queries about specific technologies (if captured on the Intranet) can help solve common problems. This, in turn, boosts productivity. As Indian software service organisations employ software professionals in thousands, employee inputs can be extremely useful for organisational growth.

Satish Joshi, Senior VP, Patni Computer Systems Limited says "For us, KM is a set of processes and tools which give us the ability to leverage and combine the collective abilities of our knowledge workers."

Simply put, a KM practice should let an organisation provide relevant information to each and every user. As Sunil Kapoor, Head IT, Fortis Healthcare says, "KM is nothing but having customised information tailored to the needs of each user." As a KM practice provides a structured way of capturing knowledge that exists within the organisation, it gives an organisation the ability to improve the productivity and knowledge of its employees by means of knowledge sharing.

"A KM practice that encompasses end-to-end processes owned by a department can go a long way toward boosting productivity," says M D Agrawal, GM IS Refinery Systems, BPCL.

KM can be a highly effective tool for organisations that have geographically dispersed teams. They can derive great value from a common knowledge-sharing platform. KM can also prove effective in organisations suffering from high employee turnover. In such cases, a KM practice can help bring new inductees up to speed with the history of ongoing projects. For example, in software companies such as Patni Computer Systems Limited, where development teams are spread across the world, KM is an efficient method for every employee to develop upon existing ideas rather than reinvent the wheel.

So far, KM vendors have predominantly found takers for their wares in the BPO, software healthcare and pharmaceutical industry segments. "The pharmaceutical industry cannot live without it. We may try out a small proof of concept in the last quarter of 2005," says Kapoor. He adds the caveat that KM has to mature before it gains widespread acceptance.

A proper flow of information is essential for the growth of every organisation. In this situation, KM will be play an essential role, and those organisations that deploy it early on will have an edge. Uma Ganesh of Kalzoom Technologies cites the example of Tata Steel that initiated a pilot implementation of KM. The KM practice proved so useful that the company is now considering incorporating the best practices of the KM implementation in the Tata Business Excellence Model (a model that governs the way every Tata enterprise should function).

As Indian organisations go global, it becomes imperative for Indian CIOs to look at a KM practice to capture knowledge beyond local boundaries. Agrawal agrees, "KM will go beyond the boundaries of individual corporations to provide a global rather than a local picture." For companies like TCS and Infosys that operate in dozens of countries, KM can give them an edge in the competitive software services market.

KM is more about best practices and procedures rather than pure technology. Consequently, it requires support from employees and effective use can happen only when all of them are actively involved. Therefore, a big bang approach will not work. An interview published in Darwin Magazine, in September 2004, quotes Jim McGee, currently director of Huron Consulting Group, recalling that his worst mistake was the implementation of a video-based knowledge management system. The concept failed simply because nobody used the system. In October, CIO Magazine published a case study of a successful KM implementation at Children's Hospital in Boston, USA. The hospital succeeded because it took time to involve every user by taking things slow and steady rather than going in for a big bang approach.

This probably explains the cautious approach Indian CIOs are taking when it comes to KM. Says Gupta of Pfizer, "We at Pfizer India have embarked on two initiatives that will gradually evolve into a KM framework. The first one involves capturing documents and creating a context sensitive repository. The second initiative focuses on converting unstructured data into structured data and warehousing the same. Together, these initiatives will provide us with key metrics and information that will assist decision making"

In conclusion, while there are a few successful cases of KM in India, the average Indian enterprise is not ready for it. For now, it remains a distant dream.

India Inc's KM successes

Patni Computer Systems, India's sixth largest software services exporter is one of the few organisations that makes extensive use of KM. The company has created a knowledge centre, which allows its employees to learn about new technologies, have discussions, get technical queries answered and even draft quick sales proposals.

For Patni, this system has led to a reduction in training time and a boost in productivity due to better sharing of knowledge among its employees.

Here are some of the features of the knowledge centre:

* The knowledge centre contains information about the quality management system, information related to different projects, related best practices and lessons learned, technology related white papers and tutorials.
* A searchable repository of reusable software components
* As it is based upon a Web based model, information is accessible from all Patni offices
* Classification of content according to industry verticals and technologies
* A discussion forum for exchange of ideas and solutions
* A helpdesk for facilitating process consulting to projects
* A marketing centre which holds frequently asked questions by customers (the same is used by employees in sales and marketing). Additionally, case studies and templates for proposals and newsletters are also captured in the knowledge centre.
* A role based access privilege model that ensures that every user has access only to information pertaining to his department.
 
  EasyAsk Chosen as One of '100 Companies That Matter'
EasyAsk Chosen as One of '100 Companies That Matter': "EasyAsk, a trusted provider of search and information retrieval solutions, today announced that it was chosen as one of KMWorld's '100 Companies that Matter in Knowledge Management' in 2005.

'Over the past year, EasyAsk has executed exceptionally well in both the Enterprise and eCommerce Search markets, gaining mindshare and marketshare in the industry,' said Bob Alperin, president and CEO of EasyAsk. 'This recognition by KMWorld is confirmation of the investments we have made in product and market growth, and testimony to the real value EasyAsk brings to companies who thrive on information. We look forward to another year of helping companies extend their competitive advantage and increase revenue by streamlining the flow of information through superior search and information retrieval technology.'

EasyAsk's Enterprise 9 enables organizations to quickly, easily and comprehensively search for critical business information in structured and unstructured data, regardless of format or location, and be rewarded with only relevant results. EasyAsk Enterprise 9 users can search or browse for relevant information using keywords, phrases, natural language questions, common terms and/or business-specific nomenclature. EasyAsk Enterprise 9 creates a 'smart' dialogue with users, enabling them to find exactly what they are looking for or helping them refine their search when they need assistance. Unlike traditional search, query, reporting and business-intelligence tools, EasyAsk offers automated concept extraction to intelligently match a user's request to relevant data sources and create concepts, relationships or hierarchies that result in superior guided search and navigation experiences. The net result is state-of-the-art information discovery and retrieval that eliminates reliance on metadata and the burdensome task of manually 'tagging' enterprise content.

'The list was conceived as a way to identify some of the organizations leading the way in the knowledge economy,' said Hugh McKellar, KMWorld editor in chief. 'And, it's certainly not intended to be the final word on the matter; rather, it's designed to encourage a broader discussion of knowledge management. Criteria for inclusion varies, but each company has either helped to create a market, redefine one or enhance one-and they all share one thing: velocity of innovation.'"
 
18.2.05
  Bibliotheque Municipale de Lyon Chooses Autonomy to Guide Users to the Right Information
Bibliotheque Municipale de Lyon Chooses Autonomy to Guide Users to the Right Information: "Autonomy Corporation plc (LSE: AU.) a global leader in infrastructure software for the enterprise, today announced that the Bibliotheque Municipale de Lyon, the second largest library in France, has chosen Autonomy to power its online catalogue system. Autonomy guides users effortlessly to books and other media stored in the library's archives, proactively offering suggestions to related materials and intelligently narrowing down results. The system, which provides users with library records from the Bibliotheque Municipale de Lyon, can be accessed from anywhere in the world through the library's public website,"
 
12.2.05
  PharmaLive: Information Sharing: Optimizing Resources Through Effective Knowledge Management
PharmaLive: Information Sharing: Optimizing Resources Through Effective Knowledge Management: "As corporate budgets continue to tighten, an increasing number of companies are recognizing the value of knowledge-sharing. In fact, effective information management helped a division of British Petroleum that experienced a 63% budget cut and 90% personnel reduction to deliver $460 million in savings without any visible loss of value, as found by research and consulting firm Best Practices, LLC.

Best Practices LLC's research includes performance metrics, as well as strategies and tactics of Fortune 500 companies. Sample best practices are available at: http://www3.best-in-class.com/dr128.htm . This document details the top 10 practices for internal knowledge management and communication.

Implementing a few simple steps can result in significant cost and time savings, while driving employee involvement. For example:

* Create a best practice library to guide personal development plans. At
one company, distributors are able to self-evaluate their business'
strengths and areas for improvement by comparing current practices to
those best practices outlined in the library.
* Store knowledge in databases and intranets to provide greater company
access to information. A global management consulting firm maintains a
Knowledge On-Line (KOL) system (an intranet accessible by the browser).
KOL makes it easy to tap into experts and ideas regardless of geography
or specialty. For example, a consultant in Indonesia helping an oil
company improve customer service might want to access previous
knowledge developed by colleagues in Caracas, Houston, or New York.
* Recognize internal experts to encourage sharing of best practices at
all levels. One benchmarking company appoints individuals as 'certified
practice experts' in various knowledge areas. An important aspect of
this system is giving workers recognition for their efforts. Public
recognition of contributions increases the incentive to participate in
knowledge and practice exchange.

These are only three of the top 10 tactics in effective knowledge management and communication. You can download the remaining practices at no cost, by visiting: http://www3.best-in-class.com/dr128.htm

From facilitating peer-to-peer networking and conducting customized benchmarking research to providing on-demand ready-to-implement tactics, Best Practices, LLC offers solutions for all your benchmarking needs. Best Practices, LLC clients include industry leaders such as: AT&T, Bank of America, Bayer, Capital One, Cisco Systems, DuPont, IBM, Intel, Johnson & Johnson, MetLife, Microsoft, NCR, Pfizer, Verizon, Wachovia and Xerox.

"
 
  Abenetis offers an internet-based Knowledge-Management System
::Prudent Press Agency - Media Megaphone for the Little Guy: "Abenetis offers an internet-based Knowledge-Management System. The Knowledge-Management System is especially designed to the needs of small and midsized businesses.

Abenetis developed an Internet based Knowledge-Management System (Company Handbook), which allows small businesses to keep all working procedures and workplace related knowledge with the company in an easy to use manner.

User of the Company Handbook are able to add new categories and entries, as well as to edit and delete the categories or entries which are no longer needed by the company. Due to the flexibility of the system, every user is able to have a category structure by himself.

The Company Handbook offers the following advantages:

� Working Procedures and workplace related Knowledge stays with the company.

� One place where employees could find workplace related information
- if employees have to take over other employees work in case of illness or holiday.

� Saves time when new employees are trained.

The abenetis Company Handbook is available at an annual price of 35.00 EUR (or USD 42.00, GBP 23.50) per user plus german value added tax if applicable.

More details about subscriptions offered by abenetis are available at the Website at http://www.abenetis.com/products-and-services.html. Subscriptions are available which include strategic and early-warning analysis tools as well as Online-Business-Consultancy.

abenetis offers Operational and strategic Analysing and Management Tools, Online-Business-Consultancy, Downloads, Links and Articles about Business Management in one Online-Service."
 
  New Oracle Partnership Drives Continued Development of EKM Corp.'s Knowledge Management Products
New Oracle Partnership Drives Continued Development of EKM Corp.'s Knowledge Management Products: "-A new partnership with Oracle will allow San Diego-based EKM Corp. to further penetrate the scientific and government marketplaces with its popular knowledge management software.

In the government sector, the partnership will allow EKM to enhance the company's AFIS financial reporting applications with more extensive integration of the Oracle product line. EKM has already successfully supplied its financial management technology to the U.S. Navy and U.S. Army.

In the scientific sector, EKM, now a member of the Oracle Partner Network, will have access to new Oracle technologies created specifically for the life science market. One of those technologies is BLAST, an algorithm used for looking for patterns in genes and technologies that Oracle is importing into its life science offerings. These types of new technologies can now be integrated with EKM's electronic lab notebook software LABTrack.

LABTrack, which already uses Oracle data management software, runs on any Windows-based device. It is the first electronic lab notebook that allows researchers to format electronic pages that mirror paper-based notebooks, but offers powerful database and searching functionality.

'This partnership benefits our customers because EKM can take advantage of the newest technologies that Oracle offers in advance of product releases, and incorporate them into LABTrack,' said Richard Stember, CEO of EKM's Scientific Division. 'We are very excited about the future possibilities this offers in the continuing development of electronic lab notebooks.'

According to IDC Research, Oracle has 63.4 percent, or $356 million, of the global life science market for commercial databases. The strategic partnership will not only allow EKM to access Oracle's dominant life science market share, but it will also benefit current and future life science users of LABTrack.

'It will allow life science customers to leverage their competencies and investment in Oracle's databases and architecture, relational database management systems and data mining enhancements,' said Thomas Chung, chair of EKM's Scientific Advisory Board. 'The power of these best-in-class data analysis tools will allow research-based organizations to make informed research and business decisions. This will improve research productivity, accelerate product discovery and development, and speed up time-to-market for LABTrack users.'"
 
11.2.05
  Dr. Rafik H. Bishara to Join Sensitech as Director and Technical Advisor Expanding Expertise in the Pharmaceutical Industry
mysan.de/international - Dr. Rafik H. Bishara to Join Sensitech as Director and Technical Advisor Expanding Expertise in the Pharmaceutical Industry
Sensitech Inc. announced today that Rafik H. Bishara, PhD, has joined its Board of Directors and, in addition, will serve as a Technical Advisor to the organization. Dr. Bishara retired from his position as Director, Quality Knowledge Management and Technical Support, of Eli Lilly and Company in December 2004 after a 35-year career with that pharmaceutical company.

(Logo: http://www.newscom.com/cgi-bin/prnh/20050209/NEW018LOGO )

"Rafik will strengthen our board as one of the world’s leaders in pharmaceutical cold chain management and quality standards," said Eric Schultz, CEO and Chairman of Sensitech. "We are delighted to have his insight and expertise help guide us as we continue to grow our Life Sciences business around the world."

In his role as Technical Advisor, Dr. Bishara will consult to Sensitech’s Management, helping to guide several long-term strategic initiatives around regulations and technology.

Dr. Bishara commented, "I am delighted to join Sensitech both as a Director of the Board and a Technical Advisor. I look forward to contributing to the company’s growth and future success as it launches a variety of new customer-focused programs in markets around the world."

Dr. Bishara was employed by Eli Lilly and Company for thirty-five years. He received a PhD from Purdue University and an M.S from Butler University in Indiana. His undergraduate degree is from Cairo University in Egypt. He is married with three daughters and resides in Carmel, Indiana.
 
10.2.05
  Lockheed Martin Forms Strong Team of Defense and Commercial Technology Partners for Army Knowledge Online Competition
Lockheed Martin Forms Strong Team of Defense and Commercial Technology Partners for Army Knowledge Online Competition: "Lockheed Martin (NYSE: LMT - News) will lead a team of information technology experts from the defense and commercial industries to compete for the Army Knowledge Online (AKO) Enterprise Services program. SAIC, Computer Sciences Corporation (CSC) and a host of key technology providers will contribute critical expertise in current and future Army systems as well as innovative new web technologies.

With more than 1.7 million users worldwide, AKO is the premier web gateway to the Army enterprise. The sophisticated web portal gives soldiers fast, easy access to dozens of logistics and combat support applications, secure e-mail and messaging, and volumes of valuable information about the Army itself. The AKO Enterprise Services program calls for a single contractor team to take over the management and administration of AKO, developing and implementing a strategic plan for cutting costs, streamlining operations and improving service to warfighters.

'This competition represents a major turning point for AKO. The program has been a remarkable success so far, but with the tremendous growth it's seen in just the past year, the Army faces a number of new challenges managing the scope, cost and complexity of the system,' said Dave Westley, Lockheed Martin's AKO program manager. 'Our team will help the Army transform AKO into much more than a portal. We'll apply our integration and commercial IT expertise to integrate systems from the back office to the front lines, creating a reliable, secure, innovative infrastructure for this mission- critical system.'

Lockheed Martin brings world-class enterprise integration and tactical communications expertise to the AKO program, and will be responsible for program management, IT strategy and application integration. SAIC, a primary member of the Future Combat Systems (FCS) team, brings critical expertise in the Army systems and operations. SAIC will be responsible for integrating AKO's legacy applications and for its future knowledge management architecture. A leading provider of networking, server and data center solutions, CSC will lead infrastructure operations, maintenance and enhancements.

Also joining the team are Roundarch, specializing in the design and implementation of portal, content management and integration solutions for many of the world's largest public and private organizations. Internosis, a premier provider of enterprise messaging and directory services, will bring both commercial and government best practices to the team.

'This team is uniquely positioned to help the Army achieve its vision for AKO,' said Westley. 'We'll work with the Army to streamline their hardware infrastructure, reduce administration costs, integrate hundreds of legacy applications, and implement a disciplined management strategy that will govern the system's future development. AKO is an outstanding example of the potential that web technology holds for warfighters. Our team will help the Army fully realize that potential for millions of users around the world.'

The AKO Request for Proposals was issued on January 25. The contract award is expected in the summer of this year.

Headquartered in Bethesda, Md., Lockheed Martin employs about 130,000 people worldwide and is principally engaged in the research, design, development, manufacture and integration of advanced technology systems, products and services. The corporation reported 2004 sales of $35.5 billion.

For additional information, visit our website: http://www.lockheedmartin.com"
 
  Parson Consulting and APQC to Conduct Internal Controls Benchmark Survey
Parson Consulting and APQC to Conduct Internal Controls Benchmark Survey: "Parson Consulting, a leading financial management consultancy, and APQC, an international nonprofit research organization, announced today that they will jointly conduct internal controls benchmarking research as part of the Open Standards Benchmarking Collaborative(SM) (OSBC) research. This research will provide context for corporate managers to gauge the effectiveness of their internal controls as compared to their industry peers and other public and private organizations. The strength of internal controls became a central management issue with the passage of the Sarbanes-Oxley Act in July 2002. Currently, over 4,000 public companies in the U.S. are racing against the deadline for filing the initial certification of the Act's Section 404. This portion of the legislation specifically requires management to certify the effectiveness of a company's internal controls over financial reporting on an annual basis moving forward. 'With the completion of initial compliance with Section 404 of Sarbanes- Oxley approaching, many forward-looking companies are evaluating the overall strengths of their current financial compliance as well as ways to increase the efficiency of ongoing compliance,' said Jerry Walsh, director of service strategy at Parson Consulting. 'This internal controls benchmark research will combine Parson's subject matter expertise gleaned from nearly 200 Sarbanes-Oxley compliance engagements and APQC's experience in effectively benchmarking global organizations to spur performance improvement.' 'The OSBC research allows organizations to improve operations by gaining an objective assessment of how they perform compared to others,' said Lisa Higgins, APQC chief operating officer. 'By participating in this research effort, corporate managers gain competitive information about their internal controls processes and how their organizations can build credible internal controls with reliable reporting mechanisms.' 'Maintaining sound internal controls has quickly become a critical measure for a company to sustain and increase its value. Parson's goal is to provide management with a practical tool to demonstrate the effectiveness of its financial compliance functions and capabilities,' said Toni Hicks, senior vice president of practices at Parson Consulting."
 
9.2.05
  Stikeman Elliott Collaborates with Hummingbird and ii3 to Advance its Enterprise Knowledge Management Strategy
Canada NewsWire Group: "Hummingbird Ltd. (NASDAQ: HUMC, TSX: HUM), a leading global provider of integrated enterprise content management (ECM) solutions, and ii3 Inc., a full service knowledge and information management solutions company, today announced that Stikeman Elliott LLP, one of Canada's largest and most prestigious law firms, is partnering with Hummingbird and ii3 to further enhance and expand the firm's enterprise Knowledge Management (KM) strategy. 'Our close partnership with both Hummingbird and ii3 enables us to continue to extend Stikeman Elliott's vision of providing its lawyers with the knowledge they need, when they need it. Our main challenge of integrating diverse processes and systems is being met head on,' said Venky Srinivasan, Director of Technology, at Stikeman Elliott. 'Hummingbird Enterprise provides us with the underlying technologies for automating the creation, management, sharing and re-use of firm know-how and best practices. ii3 and Stikeman Elliott's experienced technology staff have formed a virtual team that leverages ii3's unique focus on practical KM, as well as a proven track record with systems, development, and project management.'"
 
8.2.05
  Knowledge Computing Corporation Wins Integrated Law and Justice Contract to Deploy COPLINK(R) Across Orange County, California
Knowledge Computing Corporation Wins Integrated Law and Justice Contract to Deploy COPLINK(R) Across Orange County, California: "After a very competitive bid process managed by an independent national consulting firm, and the intense review by a fourteen person multi-jurisdictional team from Orange County, Knowledge Computing Corporation announced today that it has been awarded a contract to support the Orange County Integrated Law and Justice (OCILJ) Project with its critically acclaimed crime fighting solution COPLINK(R). As the prime contractor, Knowledge Computing Corporation is leading a team that includes Unisys, which is providing the hardware platform and professional services as a subcontractor to Knowledge Computing Corporation. Funding for the project was made possible by Urban Area Security Initiative (UASI) Grants in Orange County.

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'This project is significant to our strategy to play a major role in building the national information-sharing network,' said Bob Griffin, CEO of Knowledge Computing Corporation. 'We are proud to be working with Orange County to help them meet and exceed the OCILJ Project goals with an exceptional team.'

'As the second most populous county in the state of California and the fifth most populous in the United States, Orange County plays a central role in homeland security,' said Newport Beach Chief of Police Bob McDonell, Chairman of the Steering Committee for the OCILJ Project.

He commented further, 'This project will provide the capability to electronically share information across multi-jurisdictional lines for the first time in the history of the Criminal Justice System in this County. It's also the first time so many disparate databases have been linked in one County and as a result, the model will provide an excellent example for other similar jurisdictions. COPLINK will substantially enhance efforts to protect our citizens by allowing us to share such information, significantly improve our investigative abilities and reduce the potential for criminal activity and terrorist related acts to go undetected.'

COPLINK provides unparalleled analysis and decision support for rapidly identifying criminal suspects, relationships and patterns that can help solve and thwart crime and terrorism. It works by allowing vast quantities of structured and seemingly unrelated data, currently housed in various incompatible databases and record management systems (RMS), to be securely organized, consolidated and rapidly analyzed over a highly secure intranet-based platform.

One search using known or partial facts from an ongoing investigation can produce qualified leads that would otherwise be unapparent in seconds -- a process that prior to COPLINK wasn't possible or often took days or weeks. Through sophisticated analytics, COPLINK builds 'institutional memory,' reduces knowledge gaps and prevents criminals from falling through the cracks.

Phase One of the OCILJ Project provides for full implementation of the COPLINK Solution Suite, which includes COPLINK Mobile, COPLINK Detect, COPLINK Visualizer, COPLINK Active Agent, and COPLINK Incident Analyzer search and analysis tools. Data will be integrated from five police agency records management systems, the Orange County Sheriff's Dept. records and jail management systems, and the Orange County Superior Court's citation database. Phase two will provide for the addition of the remaining police agencies on an incremental basis.

COPLINK first catapulted into the national spotlight for its proof of concept role following the Montgomery County, Maryland sniper investigation. Today, the solution is in use in over 100 jurisdictions nationwide from Boston to San Diego helping police officers fight crime and improve community safety.

Winner of numerous awards, COPLINK was recognized by the International Association of Chiefs of Police as a finalist for the prestigious Webber Seavey Award for quality in law enforcement for the Tucson, Arizona deployment. The Center for Digital Government also recognized COPLINK as one of the best of breed and most innovative IT projects undertaken by cities in the nation.

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  UK: Department for Education and Skills Selects Autonomy
Department for Education and Skills Selects Autonomy: "Autonomy Corporation plc a global leader in infrastructure software for the enterprise, today announced that the Department for Education and Skills (DfES) has selected Autonomy to support a website and knowledge portal for its Building Schools for the Future (BSF) program. BSF is the single biggest school buildings investment venture and aims to rebuild or renew nearly every secondary school in England over a 10-15 year period, beginning in 2005-06.

Schools represent the hopes and aspirations of every community. However, too often they are hampered by buildings that provide a real barrier to effective teaching. The aim of the BSF program is therefore to provide local education authorities (LEAs) and schools with significant funds to spend on improving their secondary school buildings. Autonomy powers a comprehensive knowledge portal for up to 2000 named users and a public website for Building Schools for the Future, supporting the management and dissemination of information. The information resources managed by Autonomy support decision-makers and stakeholders, enabling them to exchange knowledge, recognize opportunities and pre-empt potential issues for future building planning. The website, http://www.bsf.gov.uk/, also provides a wealth of general information, allowing the public to keep abreast of local and national developments surrounding the project."
 
5.2.05
  eSelf, Inc. announced today that it has released for General Availability, eSelf'sDocument/Knowledge Management system

eSelf, the Pioneer of Intelligence Infrastructure™ Introduces Mulgrew, Advanced Information Lifecycle Management System


eSelf, Inc., the pioneer of Intelligence Infrastructure™, announced today that it has released for General Availability, eSelf'sDocument/Knowledge Management product, Mulgrew. Mulgrew is a comprehensive document management and Knowledge management system, which provides the users with the right information at the right time for the user.

(PRWEB) February 4, 2005 -- Corporate Memory™ is a proven concept that successful organizations have been practicing for many years. The key ingredient in this wonderful recipe is knowledge gathering. Organizations have vast armies of personnel doing this job. In the Internet age of productivity, the manual process is no longer economically viable. Content is exploding, users are distributed and customers have more options – this background lent itself to the technological innovation of Mulgrew.

Mulgrew is an advanced Information Lifecycle Management solution that is based on the core principles of Intelligence Infrastructure- Listen, Adapt and Relate. It provides an integrated workspace environment for users to discover knowledge in the organization and collaborate with each other to provide Corporate Memory.

Mulgrew is based on open standards and is very simple to use. It provides the users the ability to store, access, and search for information. It keeps track of versions, check-in/check-out, approval process, access control, expert locator and much more in an easy web-based portal environment.

“Information explosion is a natural progression for corporations of the 21st century. Now, customers for companies are coming through so many channels and it is critical that its employees and its customers get the most relevant information at the right time. With eSelf’s Mulgrew, companies can provide this and increase their productivity. Managing the information lifecycle intelligently is crucial to a company’s success and its agility” said Ramesh Manian, CEO at eSelf, Inc.

Groco, a top Silicon Valley accounting firm has released a new service called “Virtual Family Office” based on Mulgrew. “It’s really an incredible piece of software. It gets better as I place larger volumes of data into the server. Loading documents is easy as well as accessing and downloading,” says Alan Olsen, managing partner at Groco.

Brad Hoyt of KM News, says “Mulgrew is a simple but elegant tool that brings together the crucial elements of Information Management – people, process and technology. It is cost effective, reliable and highly scalable so it can meet the needs of any size organizations.” Brad will be hosting two webinars in February discussing KM trends, practices and Mulgrew.

Mulgrew is available on the Windows, Linux and Apple Macintosh platforms for immediate purchase and download. eSelf offers enterprise and work group based licensing and support as well as small business starter kits at $599 for 5 user license. Mulgrew offers significantly higher ROI for companies than other similar solutions.
 
  ClearStory Systems Announces E-Mail Management Webinar
ClearStory Systems Announces E-Mail Management Webinar: "ClearStory Systems(TM) (OTC Bulletin Board: CSYS - News; formerly INSCI Corp.), a leading provider of enterprise content management (ECM) solutions, is offering a free webinar for IT managers and compliance officers entitled 'E-mail Archiving & Compliance.' This live online seminar will help businesses define technology requirements for successful management of e-mail to meet corporate governance and regulatory mandates.

Information covered in this presentation includes:

* How effective e-mail management can avoid legal costs, mitigate risk,
and satisfy audit requirements.

* How recent high-profile litigation and regulatory mandates such as
Sarbanes-Oxley compel companies to treat email as a corporate record

* Why a deletion policy is not your best option

* Considerations for choosing a system that will minimize liability, yet
support legal discovery

* How a modern e-mail archive and compliance solution can help companies
inform their knowledge management initiatives.

'E-mail is a critical knowledge asset and core to business operations today,' said Susan Worthy, vice president of marketing at ClearStory Systems. 'Companies need treat e-mail as any corporate record, but the enormous volumes of e-mail flowing throughout an enterprise create a big storage and IT challenge for most companies. We hope to help companies steer through the complexity of choices out there so they can focus on what they need to implement a cost-effective and scalable e-mail archive.'

WHEN:
Thursday, February 17, 2005

TIME:
2:00-3:00 P.M. (EASTERN), 1:00-2:00 P.M. (CENTRAL),
11:00-12:00 P.M. (PACIFIC), 7:00-8:00 P.M. (UK)

WHERE:
People interested in viewing the live webinar can learn more at
http://www.clearstorysystems.com/email-webinar."
 
3.2.05
  Market Central Launches Intellectual Property Asset Management Program
Market Central Launches Intellectual Property Asset Management Program: "Market Central, Inc. (OTCBB:MKTE), a knowledge management company specializing in solutions that enable businesses to efficiently store, categorize and retrieve information with state-of-the-art technologies, today announced the formation of a team of leading intellectual property advisors to assist the company with intellectual property planning, identifying parties interested in the Company's intellectual property and structuring possible transactions.

The Company has retained Sterne, Kessler, Goldstein & Fox, P.L.L.C. ('SKGF'), Wilson Sonsini Goodrich & Rosati ('WSGR'), and Inflexion Point Strategy LLC to support this effort. The team will be led by Doyal Bryant, CEO and Paul Odom, Chief Scientist overseeing the development of Market Central's patents; Robert G. Sterne, Founder and Director, SKGF; Donald J. Featherstone, Director, SKGF; Trevor Chaplick, Partner, WSGR; Michael Raschid, Partner; WSGR; and Ron Laurie, Co-Founder and Managing Director, Inflexion Point Strategy.

Market Central has a growing intellectual property portfolio that includes patents, patent applications and innovations that may be of interest to parties involved in search technologies, XML applications and other data management applications. The recent auction of the CommerceOne patent portfolio related to XML applications sold for over $15 million highlights the potential value of IP assets in this area.

'There are many approaches to monetizing IP assets, and we believe Market Central is approaching and preparing itself for the next wave in IP asset management. Many people, lawyers in particular, are still looking at IP assets as a bundle of legal rights that you need to assert in court in order to get some money out of them,' Bryant said. However, he said 'some leading companies, like ours, are starting to use those intangible assets to create new businesses and market their technologies.'

'Our announcement today is just the next step in the Market Central's growth as a leading knowledge management technology company. With the existing high-level interest in XML and next generation search and document content management technologies, we believe the time is right for us to aggressively move our technology and IP strategies forward. We decided that our best course of action was to surround ourselves with leading professionals, who can assist us extract the greatest value from our growing intellectual property portfolio. With this team, we have done that,' stated Bryant.

'We appreciate the confidence that Market Central has placed in us to help bring together a truly remarkable team of intellectual property experts,' commented Sterne. 'With its intellectual property strategy and the creation of this team, Market Central has positioned itself well to successfully maximize the value of its innovations. We look forward to working with Market Central and the other team members,' he added.

'Market Central has a bold vision for commercializing its technology and monetizing its intellectual property assets,' noted Laurie. 'The Company has an intriguing IP portfolio. I am excited to work with Market Central to identify potential partners that share its vision.'

'We are very excited about working with Market Central in order to help develop a strategy to leverage its intellectual property assets,' said Trevor Chaplick, Managing Partner of the Reston, Virginia office of Wilson Sonsini Goodrich & Rosati, a leading legal advisor to growth and technology enterprises. He added, 'We hope to be an integral part of the business and legal team that helps Market Central achieve its strategic objectives regarding such intellectual property.'"
 
  Meta Data & Knowledge Management: MME Best Practices Case Study: Allstate Insurance, Part 1
Meta Data & Knowledge Management: MME Best Practices Case Study: Allstate Insurance, Part 1: "The Allstate Corporation is the nation's largest publicly held personal lines insurer. Allstate provides insurance products to more than 16 million households and has approximately 12,300 exclusive agents and financial specialists in the U.S. and Canada. Customers can access Allstate products and services through Allstate agents or in select states at allstate.com and 1-800-Allstate. Encompass and Deerbrook Insurance brand property and casualty products are sold exclusively through independent agents. Allstate Financial Group includes the businesses that provide life and supplemental insurance, retirement, banking and investment products through distribution channels that include Allstate agents, independent agents and banks, and securities firms.

Corporations that lack effective data management practices experience many difficulties as they attempt to integrate systems into their IT environments. In the early 1990s, Allstate, like most large corporations, found itself challenged with managing disparate systems to satisfy its IT needs. Allstate wanted its applications to be able to talk across platforms. Unfortunately, systems that have different coding schemes for common codes and mismatches in field types and sizes cannot interchange data easily. Also, the rise in popularity of data warehousing demanded a precise understanding and knowledge of the data that the analysts of the data warehouse would utilize. Therefore, Allstate embarked on an enterprise data architecture project in 1995, and all meta data management processes that Allstate follows today grew from that initiative. Allstate's area leader of data management Doug Stacey commented, 'Managing the data assets of a corporation of Allstate's size and complexity is no small task. Unlike our competitors, we realized that a sound meta data management practice and process would provide our company with a significant advantage in our marketspace.'

The insurance industry is a very 'code-driven' environment because every state has its own regulatory statutes to which Allstate must adhere. Without a sound data management strategy across different applications and many departments, it is highly time-consuming and difficult to integrate systems. The use of sound meta data management techniques was expected to reduce or eliminate IT rework, speed up projects and lower their overall costs.

Also, with the advent of the data warehouse initiative, data quality was suddenly more important than ever. It was no longer left to subject-matter experts in an application area to know what the data represented, what it actually meant and how to use it. This data was now going to be presented to actual end users, and one cannot afford to have user 'interpretations' of what the data may mean be used to make real live business decisions! Again, the expectation was that a strong, centralized data management environment would be the basis for consistent data driving high-quality decisions by end users."
 
  Intelligent Business Strategies: Knowledge Management: Reality at Last?
Intelligent Business Strategies: Knowledge Management: Reality at Last?: "Before discussing knowledge management in more detail, let's explore three related terms: data, information and knowledge. A Google search reveals a variety of different, interesting and sometimes confusing definitions. The ones I like the best are:

* 'Information is data and facts that have been organized and communicated in a coherent and meaningful manner.'
* 'Information is the result of processing, manipulating and organizing data in a way that adds to the knowledge of the person receiving it.'
* 'Knowledge is information associated with rules that allow inferences to be drawn automatically so that the information can be employed for useful purposes.'
* 'Knowledge is what is known by perceptual experience and reasoning. For example, 1,234,567.89 is data. 'Your bank balance has jumped 8,087% to $1,234,567.89' is information. 'Nobody owes me that much money' is knowledge, and 'I'd better talk to the bank before I spend it because of what has happened to other people' is wisdom [and also, of course, a business decision].'

In a BI system, data (from a business transaction system, for example) is changed to information by BI applications analyzing the data and putting it into a business context. This information is then converted to knowledge by people applying their expertise (i.e., existing knowledge) to the information. The resulting knowledge can then be communicated to other people verbally or via an e-mail or report, for example. A historical record of these interactions may be recorded in a content management system.

"
 
1.2.05
  Charles Russell Migrates to Hummingbird Enterprise
Sarbanes-Oxley Compliance Journal :: News
Hummingbird Ltd., a global provider of integrated enterprise content management (ECM) solutions, has announced that UK-based law firm, Charles Russell, is completing a firm-wide migration from the two-tier client/server environment of DOCS Open®, to the multi-tier architecture of Hummingbird Enterprise™ DM, part of the Hummingbird Enterprise for Legal solution.

The new platform supports the evolving needs of the progressive law firm, introducing a matter-centric way of working for the firm’s 400 fee-earners, offering advanced document management, e-mail management, records management and knowledge discovery, enabling the users to put content into context. In addition, the new platform provides fee-earners with access to matter-related information, documents and e-mails from their BlackBerry® wireless devices.

With offices across the United Kingdom, Charles Russell provides full and integrated legal services to businesses, individuals, governments and not-for-profit organizations. The law firm has been a Hummingbird client for many years, until recently using DOCS Open as their document management system. To support their expanding internal document management requirements and to provide new functionality for the fee-earners, the firm decided to upgrade to the multi-tier architecture of Hummingbird Enterprise DM. The advanced enterprise content management platform will help the firm attain a competitive edge in the marketplace, enhances the service capabilities to their clients, and has delivered significant performance improvements for e-mail retrieval and index searching.

Initially focusing on matter-centric computing for e-mail and documents, the firm has plans to extend its use of the Hummingbird platform to enable full matter lifecycle management, taking advantage of other key components of the Hummingbird Enterprise for Legal suite of solutions such as Enterprise Webtop (Hummingbird’s portal framework), Mobility and Records Management.

“A key driver in our decision to move to Hummingbird DM was the growing focus on law firms being able to demonstrate they can meet the stringent compliance and corporate governance requirements, concerning both documents and e-mail, within the firm and on behalf of our clients,” said Jon Gould, IT Director at Charles Russell. “With Hummingbird DM, we leveraged the sophisticated records and e-mail management functionalities in the product and we now have firm-wide information retention policies, can demonstrate a full audit trail and show total version control capabilities.”

With the upgrade to Hummingbird DM, Charles Russell is moving to a single, centralized repository for all matter related documents and records, including e-mails and attachments, resulting in a reduction in storage costs, improved file security, and increased efficiencies. By providing one view of all information related to a matter, attorneys and support staff will have a “one-stop shop” of all the information they need, directly from within the familiar Outlook environment, a Web browser or Windows Explorer. For large, multinational clients, all fee-earners on a distributed team can get the information they need from one source, irrespective of where they are located – therefore providing better service to their clients.

Charles Russell is also leveraging the sophisticated knowledge discovery capabilities offered through Hummingbird KM to implement a complete knowledge management system. This new system will enable fee-earners to more easily discover the most relevant precedents. In addition, rather than simply searching and retrieving the precedent document only, a user can also search for and populate their matter folders with supporting information and documents.
 
  Intellext emerged from research.
Intellext ( http://www.intellext.com ),
the "Intelligence in Context" software company, today announced that it has
emerged from its research and development stage and is now commercially
marketing and shipping its software solution, Watson. The product of research
conducted by Intellext co-founders Dr. Jay Budzik and Dr. Kristian Hammond at
Northwestern University, Watson removes the burden of search from the
shoulders of computer users. By reading and understanding what people are
working on and using that knowledge to proactively find and deliver useful
information to the user, Watson is able to find information the user didn't
know existed -- in places they otherwise might not have looked.
Watson's patent-pending technology was incubated at Northwestern
University's DevLab in Evanston, Ill., and has been in commercial development
for the past two years. In emerging from the incubation stage, the company
has changed its name to Intellext from Open Road Technologies, has unveiled a
new corporate identity and web presence, and has hired veteran technology
entrepreneur, Al Wasserberger, as its chief executive officer. The company
will also be moving out of the DevLab facility to a downtown Chicago office.
Wasserberger's expertise is in leading the development of new technologies
and business models, and in funding and growing technology companies. Prior
to joining Intellext, he was the chairman and chief executive officer of
Spirian Technologies, which he founded in 1996 and built to a venture-backed
Inc. 500 software company before selling the company to SecureInfo Corporation
in 2003. Wasserberger is president of The Orbis Forum, a non-profit member
organization comprising the top technology entrepreneurs in Chicago, and is a
member of Chicago Mayor Richard M. Daley's Mayor's Council of Technology
Advisors.
"The days in which manually typing terms into a search box was the only
way to find information are over," said Al Wasserberger, CEO of Intellext.
"While this method will continue to be important, we're now at a pivotal point
in the evolution of how people interact with information. Watson
revolutionizes how we all get and use information by using modern search
infrastructure such as Web search engines, corporate intranets and desktop
search technologies on our behalf -- even when we don't know we should be
looking."
Watson determines what information is relevant to each user, and forms
contextually-based queries rather than simple one or two-word search terms to
generate the most useful and complete set of results. Watson automatically
brings users any relevant information from their company's external and
internal information sources including websites, desktop search applications,
online news sites, subscriber services and search engines, as well as
documents and data from a company's corporate knowledge management systems,
databases and intranets. If the user chooses, Watson will even retrieve
advertisements that are related to their current work. Information from
Watson's multiple sources is then organized by relevance regardless of its
source, and presented to the user in a completely non-intrusive way. The
online information collected and presented by Watson is based solely on
relevance, so users do not receive intrusive advertisements and unrelated
content that interrupts their work.
Watson runs on a lean integration platform so it is easy to implement and
scale from a single-user application to fit any company's size and structure.
Available management tools also make the software inexpensive to manage and
maintain in corporate networks. Enterprise customers' IT departments can
determine what information sources Watson checks, so enterprise privacy and
security is always maintained.
"I can always count on Watson to find timely and relevant information
instantaneously, something that is critical in the rapid-paced environment of
mergers and acquisitions," said Watson user Don McLellan, corporate vice
president, mergers and acquisitions, Motorola, Inc. "As it runs automatically
in the background, Watson explicitly understands the context for my work. I
frequently receive information I didn't even know existed, let alone, thought
to search for."
Salt Lake City-based MuseGlobal has decided to incorporate Intellext's
Watson technology as an optional add-on component to its MuseSearch(TM)
products and services. Many leading information management software and
content providers feature MuseGlobal's MuseSearch metasearch architecture as
underpinning technology for their products and services. Now these customers
will also be able to use Intellext's Watson technology to proactively drive
adoption and use of their technologies.
"Watson's ability to proactively drive the MuseServer to gather timely,
relevant information greatly enhances the already compelling value proposition
we offer to our customers," said Kate Noerr, CEO of MuseGlobal. "Watson as a
front-end application driving the MuseServer powered back-end makes a very
powerful information discovery system. As we expand into new markets such as
legal and financial services, we expect this new functionality to make us an
even more compelling choice."
Intellext is also offering the MuseSearch MuseServer as part of the Watson
solution for large organizations -- the Watson Enterprise Edition. Users of
this software are able to access the more than 3,000 preconfigured information
sources available through the MuseServer. Additionally, enterprises can
concentrate all search activity through one or more servers, gaining even more
control and manageability.

The Watson product suite is available in three editions:

-- Watson Standard
- The Standard Edition is for individual business users to take
advantage of in the workplace
- Proactively searches websites and desktop search applications for
information relevant to what the user is working on. Information
sources included with Watson Standard include web search engines,
news sites, analyst and media databases and subscription-based
external data sources.
- Watson Standard can be downloaded to an individual's desktop from
the Intellext website, http://www.intellext.com
-- Watson Professional
- Watson Professional is available for small and medium-sized
businesses with up to 500 users.
- In addition to the functionality of Watson Standard, Watson
Professional users also have access to corporate data sources such
as corporate portal intranets and extranets, knowledge management
solutions and corporate databases
- Easily configured to search new information sources so customers
can decide which information sources are used by Watson.
-- Watson Enterprise
- Watson Enterprise is for large organizations with complex
environments
- Increases the visibility and utilization of information within the
enterprise, thereby boosting internal data-sharing and
productivity
- This edition includes all functionality available in Watson
Professional, and also includes:
* The Watson Enterprise Server, which consists of software
management and reporting tools, important offerings for
enterprise customers
* Access to a more extensive, customizable set of information
sources with the MuseServer and its more than 3,000
additional information sources
* The ability for companies to customize and brand the Watson
application
 
Questa e' la pagina di segnalazioni notizie sul KM di Giampaolo Montaletti. Come converge, come evolve e come si vende la tecnologia a supporto del Knowledge management. Il sito principale e' qui.

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