Knowledge management news and trends
15.1.05
  IST Results - Improving knowledge flow within organisations
IST Results - Improving knowledge flow within organisations
Aiding organisational knowledge transfer, NOPIK’s knowledge management environment assists in the effective personal ordering of information and can be used as an overall knowledge management tool for a whole enterprise.

The NOPIK software tool supports team-based decision making and problem solving in a virtual organisation. It can be used as an overall knowledge management tool for a whole enterprise, and it enables people to organise their own information more effectively. "We are not just talking about the environment of an ordinary complex organisation," says Francesco Molinari, NOPIK coordinator. "The tools could be used in a large virtual organisation, where people both inside and outside the organisation have a need to exchange this kind of information."

The knowledge content includes the non-textual. "Imagine your own database, with all the information it contains," continues Molinari. "When you close a file and archive it, a lot of the knowledge that was associated with that file but which was not stored within it, such as the sound of my words, the way you had an approach to me, etc., becomes forgotten. When someone else accesses the document, they don't have this associated information. The idea behind NOPIK is that software tools may help organisation and people to better recall the knowledge contained in files, documents, whatever. It could improve the content of current work through the efficient reuse of things previously done either by you or by other people within the enterprise."

"What makes NOPIK different from other knowledge management projects is the implementation methodology," adds Molinari. "The software tools were a joint development, and its implementation strategy, both within large organisations and SMEs, is quite novel."

The plans to commercialise the tools are well advanced. "The strength of the tools are that they are not sector specific, and are suitable for both large organisations and SMEs," concludes Molinari. "There came a point when the tool switched from being a research project to an industrial prototype. The fully commercialised product, called Nopik, will be available within the next few months."
 
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