3.3.05
Greater Use of KM Tools Meets Need for Improved Business Processes, IDC Says | Tekrati Research News
Greater Use of KM Tools Meets Need for Improved Business Processes, IDC Says | Tekrati Research News
According to IDC, enterprises are increasing spending on knowledge management (KM) technologies, including collaboration software, content management and access software and enterprise portal software, based on the ability of these technologies to deliver concrete benefits when implemented as part of a business solution. IDC says specific vertical markets are most likely to adopt KM-related technologies.
Beyond purchasing new software, companies are also investing the time, effort and capital required to integrate applications and information in order to solve real business problems.
“Vendors must understand and capitalize on their role in delivering solutions to companies faced with improving or automating business processes that require a variety of knowledge management related technologies,” said Brian McDonough, research manager of IDC’s Enterprise Portal Software and Packaged Composite Applications program. “Vendors in the portal ecosystem can capitalize on this opportunity by providing the appropriate mix of functions, process know-how, and leadership in the delivery of specific solutions.”
Over 51% of IDC survey respondents seek to integrate information and applications in order to establish a single point of access to multiple information sources. Other leading reasons for purchasing KM technologies include the need to streamline internal business processes, create a unified view of enterprise information, and reduce the number of duplicate applications.
IDC believes that government, business services, and financial services are the vertical markets most likely to adopt KM-related technologies.
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According to IDC, enterprises are increasing spending on knowledge management (KM) technologies, including collaboration software, content management and access software and enterprise portal software, based on the ability of these technologies to deliver concrete benefits when implemented as part of a business solution. IDC says specific vertical markets are most likely to adopt KM-related technologies.
Beyond purchasing new software, companies are also investing the time, effort and capital required to integrate applications and information in order to solve real business problems.
“Vendors must understand and capitalize on their role in delivering solutions to companies faced with improving or automating business processes that require a variety of knowledge management related technologies,” said Brian McDonough, research manager of IDC’s Enterprise Portal Software and Packaged Composite Applications program. “Vendors in the portal ecosystem can capitalize on this opportunity by providing the appropriate mix of functions, process know-how, and leadership in the delivery of specific solutions.”
Over 51% of IDC survey respondents seek to integrate information and applications in order to establish a single point of access to multiple information sources. Other leading reasons for purchasing KM technologies include the need to streamline internal business processes, create a unified view of enterprise information, and reduce the number of duplicate applications.
IDC believes that government, business services, and financial services are the vertical markets most likely to adopt KM-related technologies.
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