ATG Announces Significant Enhancements to Service Resolution Suite; ATG Forum, Updates to Customer Service and Support Solutions Further Augment Knowl ATG Announces Significant Enhancements to Service Resolution Suite; ATG Forum, Updates to Customer Service and Support Solutions Further Augment Knowledge-Based Service Resolution Capabilities: "ATG (Art Technology Group, Inc., NASDAQ: ARTG) the software provider behind the most consistent and relevant marketing, commerce, and service experiences, today announced continued enhancements to its service resolution capabilities including the addition of ATG Forum, a peer-to-peer support application designed to create and manage online communities. With ATG Forum, companies empower their customers to share answers, insights, and ideas; and in turn they are able to gain valuable insight regarding the interests, needs, and behaviors of their customers for use in future marketing and service campaigns. "  ¶ 07:15